Policy
Cancellation/Rescheduling Policy:
We strive to accommodate our clients to the best of our ability. All of our appointment confirmations are sent via text or email. We ask that you please honor your appointment, if you must cancel or reschedule please do so at least 24 hours before your appointment time to avoid a cancellation fee.
A credit card is required to hold your appointment If you choose not to provide your credit card information, we will not hold your appointment. A 50% service fee will be charged to the credit card on file for each appointment that is cancelled less than 24 hours before the appointment time. All cancellations must be made during business hours.
No shows will be charged the full (100%) amount for the appointment. Cancellations can be made via email, text or by call.
Late Arrivals:
We ask that our clients arrive promptly for their appointments to ensure sufficient time for quality results.
While there’s no fee for late arrivals , the length of the appointment may be reduced due to time restraints.
Guests arriving over 15 minutes late
Understand that your appointment may be rescheduled at our discretion due to the inconvenience of the lash artists next appointment. In this event, the cancellation/rescheduling policy will come into effect.
Age Restrictions:
Our minimum age requirement for eyelashes extensions is 18 years of age.
Under 18 years of age must require parental/guardian consent.